LN
Londi N

1 reviews | Active since Feb 2017

22 Aug 2017, 16:18

False Credit Bureau Listing!!!!!!

I received a quote from First for Women in Dec 2016 to commence on 10 Jan 2017. I called to cancel on 06 Jan 2017 and received a confirmation letter that the policy was cancelled on this day (not incepted). Upon checking my credit report, Telesure has listed me - with two months premium outstanding, Jan and Feb 2017. How do you go around listing people with the credit bureau when they don't owe you???

Please fix this!!!!!

0
Replies (2)
1st for Women
1st for Women's reply22 Aug 2017, 17:45
Official

We acknowledge receipt of your complaint and would like to apologise for the frustrations caused. We will conduct an investigation into your concerns and contact you during office hours.

Kind Regards,

The First for Women Team.

1st for Women
1st for Women's reply23 Aug 2017, 11:16
Official

Update:

As discussed with our Customer Relation Specialists, our customer care department will be in contact with you to resolve the matter. Please feel free to contact our Customer Relation Specialist should you require further assistance and we apologise for any inconvenience this caused.

Kind Regards,
The First for Women Team.