Failure to get my access fee for almost 3 years

<p> </p> <p>I insured my car with first for women of which I'm not happy with the service they offer after I waited almost three and half years, to get my access fee from state as there were the once who bumped my car at the back and had to pay access to repair my car hoping to get it back. I have been calling them left and right for updates on the process but with no luck they(first for women) had to tell me they closing the file without any cent from the state as hoped. </p> <p>No phone calls from them(first for women) even follow ups what's happening, I've been the one to follow-up. </p> <p> </p> <p> </p>