Extremely dissappointed

Good day<br> <br> I recently received quotation from the first for women website and a call from your call centre.<br> I was looking to cover a new vehicle, which i purchased on the 11 July 2015.<br> as a new client I am disappointed with the service received.<br> issues below<br> 1. from the outset i informed the agent that the vehicle will not be fitted with a tracking unit, <br> on the 10 July when I called in to activate the cover, I was advised that the premium <br> will go up by R30 more due to not having a tracking unit.<br> 2. I was never advised that there was an admin fee of R330, when queried, the agent informed me that<br> the fee would be waivered. then the 2nd agent said it would be charged.<br> 3. I had to call the call centre 5 times due to errors on the cover with engine and vin numbers.<br> <br> Not a good start for a new client, and I will be considering moving the policy soon<br> policy ***. <br> Quotation ref F5G201021<br> <br> Kindly investigate of the above issue are the norm when a new client signs up???<br> <br>