Extremely Disappointing Experience with First For Women

Since signing up with First For Women, it has been nothing but hassles. From the start, they captured my information incorrectly, which led to endless back-and-forth and unnecessary stress. After multiple headaches, we eventually had to start over completely just to get my details recorded correctly.

Today was the final straw. I received a call informing me that my policy had been cancelled because I did not authorise the DebiCheck, yet no one bothered to contact me beforehand to find out what was going on. No warning. No attempt to resolve it. Just straight to cancellation.

This lack of communication and poor customer handling is unacceptable, especially for an insurance company that people rely on for peace of mind. Based on how my account has been handled so far, I am honestly concerned about what would happen if I ever needed to submit a claim. If this is the level of service now, it does not inspire any confidence that a claim would be handled any better.

I have given them more than enough chances, and even now I’m still dealing with issues that should never have happened in the first place. I am extremely frustrated and seriously considering cancelling the policy altogether. Based on my experience, I would not recommend First For Women to anyone looking for reliable and professional service.