TT
Takie T

1 reviews | Active since Nov 2020

29 Dec 2022, 07:53

Excess increased without my consent

Policy number ***. Took this policy yesterday (28th December 2022) and already I’m having a bad feeling about it cos firstly my car model was captured incorrectly and I managed to get that fixed which increased my premium and new policy documents were sent to me only to discover that my excess has been increased as well which I never agreed on. These people are not honest yet they are so quick yo debit your account.

0
Replies (1)
1st for Women
1st for Women's reply29 Dec 2022, 08:09
Official
We are disappointed to hear about your service experience.


Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback. 

 Kind Regards, 

The 1st for Women Team