Exceptional service

Exceptional service received from Xhanti Tuko from the moment he answered the call ,the way he spoke assured me that my problem will be resolved. He put himself in my shoes and showed empathy and indeed my refund was paid within 3hours. He deserves a seat in management even when I doubted that I would get the call back he did not back down he still handled the call with a smile and confidence. Thank you once again Xhanti you changed my perception about service consultants at 1st for women,I take my hat off to you.nangomso...