SR
Sweetness R
1 reviews | Active since Feb 2015
09 Apr 2015, 20:59
Empty promises
I have had an insurance with first for women for few years and I recently changed car details from a jeep to a bmw 318 and today I had a problem where I require assistance from my insurance, to my surprise they said said sorry we can't assist because they never changed my car details in their system and they can't pay for the tow truck to assist. I have to pay but my premium is paid. I'm really not happy about this and for sure first for women will loose me as a client
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1st for Women's replyOfficial
10 Apr 2015, 11:17Hello prsra@,
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attemtped to reach you telephonically with no success.
Further communication has been sent by way of electronic mail and we hope to hear from you soon in order to resolve your concerns.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attemtped to reach you telephonically with no success.
Further communication has been sent by way of electronic mail and we hope to hear from you soon in order to resolve your concerns.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply10 Apr 2015, 11:17
Official
Hello prsra@,
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attemtped to reach you telephonically with no success.
Further communication has been sent by way of electronic mail and we hope to hear from you soon in order to resolve your concerns.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attemtped to reach you telephonically with no success.
Further communication has been sent by way of electronic mail and we hope to hear from you soon in order to resolve your concerns.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team