TT
Tea T

1 reviews | Active since Apr 2021

31 May 2023, 10:50

***********!!!!

This company just decides when they take your debit order off regardless of the date you have given them and when it bounces you get charged by the bank for the bounce. Then you contact them and its all promises but nothing then your premium goes off your bank account but you get harassed saying no payment has been made you will not be covered for the month! Don't bother trying to email cause no one responds and when you try call you get placed on hold for ages! Now I have cancelled my policy but even though I have paid for the month of June they are still stating I will not be covered for the month of June. *********** PEOPLE!!!

0
Replies (4)
1st for Women
1st for Women's reply31 May 2023, 10:53
Official
Hi Tea.

We are disappointed to hear about your service experience. 

Kindly note that your matter has been escalated to the relevant team to look into. 

Kind Regards,
The 1st for Women Team 
TT
Tea T's update31 May 2023, 11:04
Reviewer Update
Oh well at least I get a response on Hello Peter, clearly an email or answering a phone is to much work for the people at 1st For Woman! Nothing will be escalated my complaint will just travel from one desk to another!
TT
Tea T's update31 May 2023, 11:07
Reviewer Update
Oh well at least I get a response on Hello Peter, clearly an email or answering a phone is to much work for the people at 1st For Woman! Nothing will be escalated my complaint will just travel from one desk to another!
1st for Women
1st for Women's reply31 May 2023, 11:18
Official
Hi Tea, Kindly note that your matter has been escalated to the relevant team to look into. 

Kind Regards,
The 1st for Women Team