CL
Celia L

1 reviews | Active since Apr 2025

17 Apr 2025, 12:01

Early debit order

My debit order date is 21st monthly, my paydate is the 20th. How do you justify debiting my account on the 17th, just before the long weekend. Those funds are allocated for a purpose, my account is not yours to do as you wish. Please reverse the funds immediately. I have not ever had an unpaid debit order....for you to try something like this. I am so disappointed

0
Replies (3)
1st for Women
1st for Women's reply17 Apr 2025, 12:05
Official
Good day 
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The First for Women Team
CL
Celia L's update17 Apr 2025, 13:16
Reviewer Update
I'm still waiting to be contacted
CL
Celia L's update17 Apr 2025, 14:59
Reviewer Update
Urgent please