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shaheed E
1 reviews | Active since Oct 2014
07 Oct 2025, 09:01
Dont want to be client anymore
Worse experience ever. They take 15 days to resolve a dispute, not from the time you send it but when they see it. With regards to my claim ,i have disputed my claim because the sales consultant confirms my understanding is correct. I recorded the conversation.The consultant i spoke to was ameer. I also spoke to an auto & general sales consultant and confirmed my understanding was correct. Auto & general and 1st for woman belong to the same umbrella company
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Replies (3)
1st for Women's replyOfficial
07 Oct 2025, 09:04Hi Shaheed,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply07 Oct 2025, 09:04
Official
Hi Shaheed,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
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shaheed E's updateReviewer Update
07 Oct 2025, 12:06I have heard this before...claim and disputes still take 15 days even though your sales department and claim department have a disconnect. I have the recorded voice note if you want to hear. This is called false advertising and lying to your clients.
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shaheed E's update07 Oct 2025, 12:06
Reviewer Update
I have heard this before...claim and disputes still take 15 days even though your sales department and claim department have a disconnect. I have the recorded voice note if you want to hear. This is called false advertising and lying to your clients.
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shaheed E's updateReviewer Update
08 Oct 2025, 14:38No worries in the world.As an insurance company,they really have no such a thing as urgency.For a simple thing where things are in black and white,these guys do not understand.There is a big gap between sales consultant selling u a policy and and the claims department.
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shaheed E's update08 Oct 2025, 14:38
Reviewer Update
No worries in the world.As an insurance company,they really have no such a thing as urgency.For a simple thing where things are in black and white,these guys do not understand.There is a big gap between sales consultant selling u a policy and and the claims department.