AC
Alfred C

1 reviews | Active since Jan 2025

21 Jan 2025, 11:55

DONT DONT SIGNUP WITH 1ST FOR WOMAN OR TELESURE GROUP.

I have a claim handled by an assessor Pearl Florence Leonard since 9th Dcember 2024 and a dispute official by name Mathuma Letswalo who first and last wrote to me on the 13th January and did nothing afterwards when i first wrote a review. This is how they play with customers when you are claiming, the extent of scrutiny and investigation that is not written in their policy during signup is a lot and will advise anyone taking home content or any policy from telesure group (Budget, 1st for women , dial direct ) should rather think twice or opt for alternative insurer. I am still waiting for a claim to be finalised after 1 month 11 days and still counting.

0
Replies (3)
1st for Women
1st for Women's reply21 Jan 2025, 12:00
Official
Hi Alfred 

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The 1st For Women Team
AC
Alfred C's update21 Jan 2025, 12:07
Reviewer Update
This is what your systems is automated to send to unhappy cleints and nobody does contact me, when they did via email there has been no resolution to my claim which has lasted soo long. very unprofessional and bai
1st for Women
1st for Women's reply21 Jan 2025, 13:03
Official
Please note that the matter is already escalated and the relevant department will be in touch.