DM
Dineo M

1 reviews | Active since Aug 2017

16 Oct 2018, 22:00

Don't care about clients and don't want yo pay.

Why is this insurance so useless they don't give a ... About their clients or well being their peace of mind is nothing to them so yesterday I write on hello peter about they long excuses to approve my claim then with no update or call again Nxa I am tired of this uses less service cancel my policy, we have never received such noneses for a service from budget they know how to treat their client just for R300 less I am stuck with this excuse of a insurance. I leave in Alex had an accident in wynburg the car is towed to their assessment yard in kempton park then taken to greenstone after I requested and was assured my vehicle will be taken to proline in wynburg how is it, it ended up in greenstone convenient for you yeah cos you car less about your clients. Sies I am enough with you then you want me to pay R 8500 excess for this ******* of a service.

0
Replies (4)
1st for Women
1st for Women's reply17 Oct 2018, 08:08
Official

We have received your complaint and will revert back as soon as possible.

Kind Regards

The 1st for Women

DM
Dineo M's update17 Oct 2018, 10:19
Reviewer Update
Stop making me fool i answered there was dead air and you hang up. But my policy has has all my details and husband's details. So you stop acting smart and make a menace
DM
Dineo M's update19 Oct 2018, 19:25
Reviewer Update
You don't deserve to be called an insurance, you don't insure nothing all you do is take a month to approve claims. dent vehicles while they at your assessment yard and over see damages to cut down costs. I will be taking this up with the ombudsman your doors should be closed thieving ******. Dear First For Women Insurance Company Ltd client, communication to you on email was unsuccessful, please reply with your correct email address for policy 952. .... Thank you. Your excuse of still not communicating with me even after I called in yesterday. Now tell everyone how I got my policy details and receive updates if you don't have my email address same email address you gave to the wrong panel beater you sent my car to and are Now emailing me to pay for the work they are doing on my car damages caused by you at your storage.
1st for Women
1st for Women's reply25 Oct 2018, 10:33
Official

We can confirm that a Customer Relations Specialist contacted you by email.

We have escalated this matter to the Assessing manager to look into it.

Kind Regards

The 1st for Women Team