PM
Priority M
1 reviews | Active since Aug 2020
20 Dec 2022, 16:36
DO NOT ASSOCIATE WITH FIRST FIR WOMEN
I have been calling the 1st for women’s cancellation team 7 times today to have my insurance cancelled and the consultants are saying they are having system issues and transferring me from one agent to the next. I’ve been with FFW for the past 4 years no missed premium or claim. I’m done with them, I’m going to MiWay and what I will do next is cancel the debit orders since I cannot get any of them to assist me to just remove me off their systems.
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Replies (3)0
Replies (3)
1st for Women's replyOfficial
20 Dec 2022, 16:38We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
The 1st for Women Team
1st for Women's reply20 Dec 2022, 16:38
Official
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
The 1st for Women Team
PM
Priority M's updateReviewer Update
21 Dec 2022, 09:20Received a call from one of your agents advising that my policy has been cancelled and that I would need to call back next Friday to request the refund for the month of January which was deducted yesterday.
PM
Priority M's update21 Dec 2022, 09:20
Reviewer Update
Received a call from one of your agents advising that my policy has been cancelled and that I would need to call back next Friday to request the refund for the month of January which was deducted yesterday.
1st for Women's replyOfficial
21 Dec 2022, 09:26Thank you for coming back to us, we will follow the process to get you assisted.
Kind Regards
The 1st for Women Team
Kind Regards
The 1st for Women Team
1st for Women's reply21 Dec 2022, 09:26
Official
Thank you for coming back to us, we will follow the process to get you assisted.
Kind Regards
The 1st for Women Team
Kind Regards
The 1st for Women Team