DISTASTEFUL SERVICE, not your client not your problem right?!

More like a 0/10

My boyfriend has been driving around with a smashed door and has had to climb through his passenger seat for almost 2 months because when it rains he has to tape his door.

Why? Because A) 1st FW has taken this long to process his claim. B) They are offering him a short fall of over 7k even though he did his homework and has done multiple quotes to have his door fixed and had proof their settlement offered won’t cover the costs.

The kicker: He was parked legally when a 1st FW driver reversed into him. He was so kind and calm with the lady who was visibly shaken and accepted 100% responsibility for the accident. One would hope for the same kindness / fairness in return.

I wonder what their client would say if she knew that they threatened him with vigorously legal action if he chooses to per-sue the matter further.

BUT the real question is DO YOU CARE if your insurance company that you should trust treats someone on your behalf like this?

As a woman & on behalf of women, 1st for Women please be better! You are a top tier price bracket car insurance company, behave like one!