Dissappointed by first for women, I was not expecting such poor service from an insurance of women. You take advantage of our vulnerability

I was involved in an accident, claimed with 1st for women and they had approved the claim and recommended their panel beater of choice which was 'Renew-it greenstone'. The panelbeater fixed the car but in 6months the headlight they had fixed started to be misty so i informed the insurance whom adviced me to take my car back to the panelbeater because apparently i have a lifetime warranty for all the parts of the car which were fixed by panelbeater. Little did i know that taking my car there was the beginning of my horror. Instead of fixing my left headlight which had a problem, they damaged the right headlight and they are the ones that informed me that the right headlight is not functional and i asked for their email address to discuss this in writting, they gave me their email address but upon sending them the email for them to acknowledge their mistake they never rep**** back. I took the matter with first for women but for some reason my insurance assessors are colluding with the panelbeater without hearing my side of the story. Mr Bruce an assossor whom i spoke to never wanted to hear my side of the story and always referring to the response that the panelbeater had given to him. First for women does not value its clients, they recommend *********** panelbeaters who can't take responsibility and own up to their mistake, leaving their clients frustrated with no solution except to tell you that they will contact you back with failure. I'm disapponted and frustrated. I can't drive at night because its risky with no headlight and accumulating traffic fines whenever i drive at night. My car is now deemed not roadworthy thanks to first for women and renew-it greenstone. You frustrate women while taking our hard earned money.