1 reviews | Active since Oct 2017
Dissaponted to the max!
For 2 full weeks no one knew where my car was...I had to involve my legal team. Such a disgrace Poooooooor Service! No communication! Passing the buck. No Response from numerious emails and no calls back!
I just want my car back, cancel the stupid cover and I will fix it myself!
We acknowledge your complaint.
One of our Customer Relation Specialist will be in contact with you shortly to discuss your complaint.
Kind Regards,
The First for Women Team.
We acknowledge your complaint.
One of our Customer Relation Specialist will be in contact with you shortly to discuss your complaint.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we are in agreement with you, you should have been kept informed regarding the whereabouts of your vehicle as well as feedback regarding the repairs, which was not done.
We want to assure you that the service failures will be addressed on an internal basis. Further, we confirm that the vehicle is with the selected repairer who confirmed that the repairs are in progress, and that you will be kept informed as the repairs progresses.
Please accept our humble apologies for the frustration and inconvenience this has caused and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we are in agreement with you, you should have been kept informed regarding the whereabouts of your vehicle as well as feedback regarding the repairs, which was not done.
We want to assure you that the service failures will be addressed on an internal basis. Further, we confirm that the vehicle is with the selected repairer who confirmed that the repairs are in progress, and that you will be kept informed as the repairs progresses.
Please accept our humble apologies for the frustration and inconvenience this has caused and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The First for Women Team.
Update:
We are pleased to confirm that arrangements were made with you to collect your vehicle since the repairs to your vehicle has been completed.
As agreed, you will contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The First for Women Team.
Update:
We are pleased to confirm that arrangements were made with you to collect your vehicle since the repairs to your vehicle has been completed.
As agreed, you will contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The First for Women Team.