RM
Ref M
1 reviews | Active since Jan 2013
08 Dec 2015, 08:49
DISSAPOINTING SERVICE
I tried to report the accident i had with my car. i was told i do not have a dents and scratches insurance without evaluation of the damage. i complained on Hellopeter.com i got feedback that a team manager would call but til this day i havent received any call. its very dissapointing to be a loyal customer of over 2 years and pay a premium of over R2000, yet when your car has to be fixed you are taken from pillar to post.
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1st for Women's replyOfficial
08 Dec 2015, 12:13Hello madigageb,
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the customer relations team to ensure it is prioritised.
We will follow up on the sales recording and the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the customer relations team to ensure it is prioritised.
We will follow up on the sales recording and the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply08 Dec 2015, 12:13
Official
Hello madigageb,
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the customer relations team to ensure it is prioritised.
We will follow up on the sales recording and the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the customer relations team to ensure it is prioritised.
We will follow up on the sales recording and the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team