1 reviews | Active since Apr 2017
Dishonest nd *****ing_bad customee care
<p>This company is really dishonest and *****ing.On the 7th September i had an accident infront of my the bonnet got smashed and noticed that theres a scratch as well at the corner of my back right wheel. I lodged the claim on the 9th to my suprise when car cane back the dent was not fixed and told that i must lodge a dfrent claim which also attracts an excesa fee. Lodged the claim via mail nd FFW told me scratch and dent are two different policies which was never disclosed when i joined. A rude agent Portua Simelane called Simelane told her that i dont know by heas my registration and date of accident is aftee 3 weeks today i called and claim rejected its after 30 days. Informed them to cancell my policy then its useless cant i must go to another department Im cancelling them right now When u join insurance u want oece of mind not frustrations First for women is dishonest and haa bad customer service not reliable</p>
We will look into this matter and revert back during business hours tomorrow.
Kind Regards
The 1st for Women Team
We will look into this matter and revert back during business hours tomorrow.
Kind Regards
The 1st for Women Team
