Disgusting with the insurers service, its a pity i refer my parents to them

Good day Namani

I call earlier this morning and you were not available.

Can you please advise what is going on with the CLAIM.

There was an assessor at my mum’s house to do an assessment last week. On Friday, a repairer came to come and repair the damages which never even materialize. He said he was going to pick up his workers and will be back within minutes. We still waiting for him.

Your assessor advises me this morning that his report is still not finalized, so who is the person that came on Friday??????

To cut a long story short, we not interested in your suppliers can you please do a cash settlement as my dad has to be at hospital every day for chemotherapy. There is no one to assist your suppliers and I think my parents has been taken for fools.

I must say the service is shocking to think I use to work for Telesure Group Services over 9 years, and none of this round around was tolerated.

Please get back to me A.S.A.P