Disgusting Sevice

My Husband was involved in an accident in August . Our vehicle is used for business and was actively making R 900 a day. we have lost and an amount of R 40 500 since the accident.I am greatly disappointed in 1st for Women insurance as they show no concern, we have to call them all the time and tell them our frustrations. They always promise to call us back but that has never happened. 1st for women is quick to deduct premium from our accounts but come claims stage, they will show you their true colors. Even though they had said that we need not pay the excess of R 5000 anymore, that really means nothing to us compare the amount of money we have lost.People need to think twice before they incept cover with 1st for women because they will call you a thousand times before you take cover then after that you are on your own especially at claims stage.the so called \Renew-it"";15/10/20 13:51;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908575;871930;9;5;0;1;0;0;5;NULL;NULL;NULL;15/10/20 11:21;15/10/20 9:44;iTALK consultant to VIVA LIFE ;635953;Misha and Rebecca ;***;A consultant from iTALK credit solutions gave my details to VIVA LIFE, VIVA LIFE sent me an SMS regarding the police that I refused to take.<br> I didn't have airtime but fortunately VIVA LIFE has a website [URL Removed] with a live chat, I just used my data bundles to chat, Misha and Rebecca were very quick to assist me with the assistance.<br> <br> Misha even went an extra mile to assist me with other package enquiries, the QUICK RESPONSE , the LIVE CHAT...a great marketing strategy indeed. I'm impressed ?<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905921;878378;19;2;0;0;0;0;2;NULL;NULL;NULL;15/10/20 11:15;15/10/20 9:45;DON'T DO ANYTHING THROUGH THEM;;charmaine lee / natasha havenga;***;This is probably the worst agency there is both charmaine and natasha are the two most unhelpfull presons and clearly can't do their job. . Been struggling to get water and light readings because the electricity went up with 700 rand in one month . Advice from me don't use superior letting in springs where they work. . After our lease I'm finding someone who knows how to work with people and do their job. . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;599846;688396;32;2;0;0;0;0;2;NULL;NULL;NULL;15/10/20 11:45;15/10/20 9:46;NO RESPONSE;;Robert Magadani;***;I have been sent from pillar to post by the Randburg office my initial submission was on the 2nd of June ,i was told to come back in July and so I did I arrived there i was told the systems are down,i returned home ,I went back the following week i was told to wait 10 days from thereon. that same afternoon I received sms saying my submission was unsuccessful . i then went back to their office i was then advised to get my previous employer to resend UI19, I asked HR for one and i submitted to the Randburg office i was told to go home and just wait 2 weeks later i went back to check the security told me its after 12pm the supervisor doesn't want to see anyone,I was sent back home. mind you i am unemployed,i spent money going there . i called their landline which is forever on a busy tone i then sent an email which a Robert Magadani (supervisor ) only rep**** 3 days later after i had been sending nonstop email to get his attention. its so upsetting to be treated like you're some kind of a burden yet, I have been paying my UIF since i started working i have been sending emails to no response.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;583670;810091;13;2;0;1;0;0;2;NULL;NULL;NULL;15/10/20 11:44;15/10/20 9:46;Poor and Disgusting Worksmanship;8,51E+12;Renew-it Randburg;***;My Husband was involved in an accident in August . Our vehicle is used for business and was actively making R 900 a day. we have lost and an amount of R 40 500 since the accident.I am greatly disappointed in 1st for Women insurance as they show no concern, we have to call them all the time and tell them our frustrations. They always promise to call us back but that has never happened. 1st for women is quick to deduct premium from our accounts but come claims stage, they will show you their true colors. Even though they had said that we need not pay the excess of R 5000 anymore, that really means nothing to us compare the amount of money we have lost.People need to think twice before they incept cover with 1st for women because they will call you a thousand times before you take cover then after that you are on your own especially at claims stage.the so called \Renew-it\"""