MA
Marion A
1 reviews | Active since Jul 2017
17 Nov 2025, 15:43
DISGUSTING CUSTOMER CARE
Shocking service. I was mislead by Baxter in Sales and I need to cancel my policy but no one gets back to me. I spoke to Retentions department and still no help. This Policy only takes effect on 1st December 2025.
Helpful (0)
Replies (2)0
Replies (2)
1st for Women's replyOfficial
17 Nov 2025, 15:45Hi Marion,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply17 Nov 2025, 15:45
Official
Hi Marion,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
MA
Marion A's updateReviewer Update
17 Nov 2025, 16:49I have submitted a comcomplaint to the NFO and I have a reference number. This above response from you is standard on all your correspondence which is unacceptable.
Your customer service Manager cannot even give me a call. I will persue all avenues.
Your customer service Manager cannot even give me a call. I will persue all avenues.
MA
Marion A's update17 Nov 2025, 16:49
Reviewer Update
I have submitted a comcomplaint to the NFO and I have a reference number. This above response from you is standard on all your correspondence which is unacceptable.
Your customer service Manager cannot even give me a call. I will persue all avenues.
Your customer service Manager cannot even give me a call. I will persue all avenues.