Disgusted at Service.

My car was broken into this morning. I called First for Women as I have comprehensive car insurance at an exceptionally high premium. Only to be told that their COMPREHENSIVE insurance is NOT comprehensive at all and that they would not cover the items which were ****** from MY CAR because I don't have HOME CONTENTS insurance!!!!<br> THIS WAS NOT EXPLAINED TO ME WHEN I STARTED WITH FIRST FOR WOMEN !<br> Previously, when I had a slight fender bender and initiated a claim. I was told I had to pay an inflated excess amount as the claim would fall within my first 6 months with the insurance. THIS WAS NOT EXPLAINED TO ME WHEN I STARTED WITH FIRST FOR WOMEN. I opted not to claim. Regardless, this claim was reflected on my Schedule as CAR HIRE. !!!Which would then affect my premium rate at another insurance company. <br> I AM TRULY DISGUSTED WITH HOW BLATANTLY FIRST FOR WOMEN TELEPHONICALLY MISREPRESENTS THEIR SERVICE AND TAKES ADVANTAGE OF CLIENTS WHO PAY THEIR OVER-INFLATED PREMIUMS DILIGENTLY. I never had these issues with OUTSURANCE who in comparison, were efficient in their administration & service & treated clients with the consideration that these traumatic situations call for.