Disappointing service!!!

So, with my emails being ignored. I am forced to write my review on HelloPeter as I mentioned in my last email to get assistance.

Here you go....

Fri, Nov 1, 12:48 PM (3 days ago) to disputeresolution, 1st, bcc: Paul

Good day,

I am sending this email with utter disgust and disappointment.

I've sent a cancellation request a month ago to cancel the car insurance from the existing policy. No one got back to me up until today. If someone tried phoning me, well, I probably missed the calls because it is during working hours and I am not allowed to have my cell during working hours or it is when I am at home busy with a baby and miss the call.

If someone does not answer the phone and it is you following up on a query, don't you send an email to the person, letting them know you're following up based on the request but NOTHING!

The end of October a debit order was deducted from my account for the policy I according to my knowledge CANCELLED.

I want my entire policy (***) canceled with immediate effect, I do not want the first for women policy at all and no I am not changing my mind.

I want someone to get back to me asap, if I do not answer my cell I want an email reply, else I will be forced to send my email request on HelloPeter.

I WANT TO SEE IF I AM GETTING A REPLY, I WANT MY MONEY PAID BACK INTO MY ACCOUNT!!