Disappointed by the annual review

Your annual reviews are honestly the worst and I am just about this close to canceling my insurance with you guys. Your Reviews are clearly not personalized. How do you increase premiums for a client that has not claimed for accident and home damage for over 3 years? And the only explanation I get is that the Suppliers have increased their prices which is understandable but based on my history with you guys for the past THREE YEARS, I would think that categorizes me as low risk customer whilst still working from home. If you can't lower my current premium since I also feel it's becoming too expensive for me to afford, I will be shopping around soon for an alternative cover.