Disappointed at first fir women

I'm writing to express my disappointment and frustration with the service I received from first for women. I recently purchased a value-added cover for rims, tires, and dents, but the experience has been marred by miscommunication, inaccuracies, and delays.

Initially, I was told that I needed to take my car for an inspection at Glassfit to activate the cover. After completing this step, I called to confirm, only to be informed that the cover wasn't active because it was still in the quote stage. Despite this, I was offered another cover, which I accepted. However, the policy number and premium amount changed.

To make matters worse, I was told that my cover would start on December 1st, with the first debit order on December 8th and subsequent orders on the 28th of each month. But as of today, December 8th, there's been no debit order, leaving me wondering if I'm truly covered.

I'm extremely dissatisfied with the lack of clarity, consistency, and follow-through on your end. As a customer, I expect better. I'm requesting that they investigate this matter, provide a clear explanation for the issues, and take immediate action to rectify the situation.