Disappointed again.

Please share with me the 'drive me home' benefit which was offered to me and i declined. I was never offered the benefit and you say it's a value added product because i phoned now and i need the service. All your calls are recorded, i don't think that should be a problem. I am not in a position to can drive, i am making arrangements with my comprehensive vehicle insurance cover first for women for the next day for them to drive me home. And value added products stop debiting before the agreed date. Find the recording where i am offered the 'drive me home' benefit and i declined.