LE
Larisa E
1 reviews | Active since Nov 2024
11 Aug 2025, 08:33
Disappointed
After being stranded on the road women alone... logging assistance on the app multiple minutes go by no response. I end up calling them having to repeat myself 3 times because the women on the other end doesnt hear me properly ( however I think she wasnt listening) i get told I will receive the towing companies details in 5min of the call ending. Again 30min go by have to call THEM to follow up.
Everyone talks about how savety concerned first for women is about the customer. However this didnt feel to me at all like that. Then ontop of all that I have to pay extra for the kilos and the towings toll gat3
Helpful (0)
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Replies (1)1st for Women's replyOfficial
11 Aug 2025, 08:39Hi Larisa,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply11 Aug 2025, 08:39
Official
Hi Larisa,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
