Dents and scratches department - ***********

I claimed for scratches late december 2014 and was sent to Auto Magic for assessment. I went and three weeks later i called because *no one bothered to update me*. On calling i was told the claim was rejected when i asked why i was told Auto Magic didn't provide a report. I asked the lady to contact them while i was on line only to discover that the report was sent, FFW just didn't approve because the quote/report was not for the whole car. Then Auto Magic revised the quote to the \whole"car and sent the report last week. This morning"