1 reviews | Active since Jun 2016
Deduction when policy was cancelled
<p>I cancelled my contract more than 2 weeks ago but they went and deducted contributions. I now have to reverse the deduction and my bank will penalise me for it.</p>
Thank you for bringing this matter to our attention.
Kindly be advised that we have now escalated the matter to the relevant manager who will ensure that contact is made with you regarding the way forward and also to arrange confirmation of the cancelled policy to be sent to you.
We sincerely apologise for the frustration and inconvenience caused.
Kind Regards
The First for Women Team
Thank you for bringing this matter to our attention.
Kindly be advised that we have now escalated the matter to the relevant manager who will ensure that contact is made with you regarding the way forward and also to arrange confirmation of the cancelled policy to be sent to you.
We sincerely apologise for the frustration and inconvenience caused.
Kind Regards
The First for Women Team