Deduction fundis, payout dont's!

<p>My house was broken into July and to date the insurer is giving me excuse after excuse of why my claim cannot be settled. Every time I call them, I get different requests of what to send, when I follow up (since they never provide any feedback) I'm given excuses. I since requested for the team leader or Manager to call me back yesterday at 2pm since I would be available, nothing. All I'm claiming is a laptop and tv, nothing to set them back. Instead of peace of mind, it seems all you get from ffw is heartache! </p>