FR
Frans R
1 reviews | Active since Jul 2011
03 Dec 2015, 08:58
Deduction
Recently an amount of more than R 600 went off my bank account the sms notification from ABSA didn't state if it was an insurance installment on my vehicle, please confirm this before i stop the deduction with my bank
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1st for Women's replyOfficial
03 Dec 2015, 13:11Hello WillemRatte,
Thank you for bringing this matter to our attention.
We confirm that customer relations have been in contact with you to discuss the matter.
We understand that there was a commencement fee plus the actual premium that was deducted. We will however investigate same to ensure that the details were indeed disclosed to you.
Feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that customer relations have been in contact with you to discuss the matter.
We understand that there was a commencement fee plus the actual premium that was deducted. We will however investigate same to ensure that the details were indeed disclosed to you.
Feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply03 Dec 2015, 13:11
Official
Hello WillemRatte,
Thank you for bringing this matter to our attention.
We confirm that customer relations have been in contact with you to discuss the matter.
We understand that there was a commencement fee plus the actual premium that was deducted. We will however investigate same to ensure that the details were indeed disclosed to you.
Feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that customer relations have been in contact with you to discuss the matter.
We understand that there was a commencement fee plus the actual premium that was deducted. We will however investigate same to ensure that the details were indeed disclosed to you.
Feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team