AM
Annelize M

1 reviews | Active since Jun 2021

09 Dec 2022, 00:52

Declined claim

My roof did not leak at all and after rain and stormy weather, it leaks. Now the insurance says it is a " lack of maintenance" This is unacceptable. please contact Wanda

0
Replies (3)
1st for Women
1st for Women's reply09 Dec 2022, 07:29
Official
Hi Annelize,
 
We are disappointed to hear about your service experience. 

We have escalated your matter to the relevant team to look into. They will be in contact with you.
 
Kind Regards,
The First for Women Team
AM
Annelize M's update09 Dec 2022, 08:30
Reviewer Update
TO whom it may concern
Thank you so much for the response. I am living and working in China and this was the quickest way to get a response. Normally I received excellent service from First for Women.
Thank you Annelize
AM
Annelize M's update11 Dec 2022, 13:33
Reviewer Update
Thank you to First for Women .. They communicated privately. My problem was solved and I am grateful for the best service from 1st for Women