1 reviews | Active since Sept 2011
Debit order on incorrect date
I've been trying for 4mths for you to deduct on the 25th but you keep on deducting on the 20th or 21st. I only get paid on the 25th. Last month I even got confirmation email saying it was changed to the 25th but you deducted again on the 21st! I want to cancel my policy.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss the matter.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss the matter.
Kind Regards,
The First for Women Team.
Update;
As discussed with our Customer Relation Specialists we apologise for the inconvenience and frustration you have experienced.
We confirm that we have amended the deduction date to the 25th of every month.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The First for Women Team.
Update;
As discussed with our Customer Relation Specialists we apologise for the inconvenience and frustration you have experienced.
We confirm that we have amended the deduction date to the 25th of every month.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The First for Women Team.