RB
Rirhandzu B

1 reviews | Active since Dec 2013

24 Jul 2023, 07:17

Debit order going off on incorrect date

I had asked for my debit order to go off on the 25th, but the debit order goes off on the 24th, who's permission and this is something I had complained about before and they had stopped when it's back to square one. It is annoying and frustrating as the debit order date is set for a reason. What happened to TCF???

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Replies (1)
1st for Women
1st for Women's reply24 Jul 2023, 08:11
Official
Hi Rirhandzu

We are disappointed to hear about your service experience. 

Kindly note that your matter has been escalated to the relevant team to look into. 

Kind Regards,
The 1st for Women Team