1 reviews | Active since Jan 2015
Debit order dates
<p>I'm a policy holder with you guys. A value added one. My debit order date is the 2nd of each month. To my surprise this month it went off on the 1st costing me reversal fees and debit order fee. Now again on the 15 you will deduct and also add a fee. Please look into this because it's been 4 days since I emailed your complaints department and I've also spoken to a consultant about this. </p>
We acknowledge receipt of your complaint.
We will look into your concerns and provide you with feedback during office ours.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint.
We will look into your concerns and provide you with feedback during office ours.
Kind Regards,
The First for Women Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number supp****, without success and we have left a detailed message on your voice mail.
Our Value added department will be in contact with you to discuss the debit order that was deducted and to find a solution herein.
Kind Regards,
The First for Women Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number supp****, without success and we have left a detailed message on your voice mail.
Our Value added department will be in contact with you to discuss the debit order that was deducted and to find a solution herein.
Kind Regards,
The First for Women Team.
Update:
We confirm that the Value added department has been in contact with you. The debit order dates and fees were discussed with you in detail.
We appreciate the time you have allowed us to resolve this matter, and apologise for any inconvenience caused.
Kind Regards,
The First for Women Team.
Update:
We confirm that the Value added department has been in contact with you. The debit order dates and fees were discussed with you in detail.
We appreciate the time you have allowed us to resolve this matter, and apologise for any inconvenience caused.
Kind Regards,
The First for Women Team.