KL
Katlego L
1 reviews | Active since Jul 2019
14 May 2024, 10:40
Debit order abuse
Unacceptable debit order practices causing failed debit order fees. My bank charged me R117 because of them debiting on incorrect dates, twice. Complaints team not responding. I need you to settle the bank fees due to your erroneous premium collection.
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Replies (3)0
Replies (3)
1st for Women's replyOfficial
14 May 2024, 10:42Good day Katlego
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply14 May 2024, 10:42
Official
Good day Katlego
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
KL
Katlego L's updateReviewer Update
14 May 2024, 10:55Unfortunately it's not good enough for me. I need someone to contact me ASAP
KL
Katlego L's update14 May 2024, 10:55
Reviewer Update
Unfortunately it's not good enough for me. I need someone to contact me ASAP
1st for Women's replyOfficial
14 May 2024, 11:12Our team will be in touch shortly.
1st for Women's reply14 May 2024, 11:12
Official
Our team will be in touch shortly.