1 reviews | Active since May 2016
Debit order
<p>I love being part of 1st for woman on the 25th I received and email from 1st for woman that they will deduct on the 30th as my bank has revised the money say it was not authorized debit order.I umder stood. On the 27th I log into manage your policy I saw that they left message saying I must contact them ASAP , I did that when I called I was told that my policy was cancel since the debit order was revised I understood told them that we must reinstate it .it was reinstated and they were to deduct on the 3rd of May 2016 . on the 30th ireceived an email stating that they were deducting .How because we agree for the 3rd May 2016.I called again to arrange debit order for the 7th but I am told they will deduct on the 10th .Is the 7th and 10th the same thing. You guys are doing the same thing you did in march when I asked you to deduct on the 31st you deducted on the 1st.please stick to deduction dates I will also play my part of making a point your money is available.</p> <p> </p>
Thank you for bringing this matter to our attention.
We ceratinaly acknowledge your frustration. We have escalated the matter to our underwriting department and will ensure that contact is made with you to clarify the confusion around the deduction dates.
Please accept our apology for any inconvenience caused.
Kind Regards
The First for Women Team
Thank you for bringing this matter to our attention.
We ceratinaly acknowledge your frustration. We have escalated the matter to our underwriting department and will ensure that contact is made with you to clarify the confusion around the deduction dates.
Please accept our apology for any inconvenience caused.
Kind Regards
The First for Women Team
