SM
Sarah M

1 reviews | Active since Feb 2015

04 Apr 2023, 21:58

Customercare is not so caring

I've been sending emails to *** but no response. Please tend to that mailbox because come next debit date I will reverse my funds. The non response behaviour is unsettling. It makes me think the company is unreliable.

0
Replies (1)
1st for Women
1st for Women's reply04 Apr 2023, 22:21
Official
Hi Sarah, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards, 

The 1st for Women Team