sM
sibulele M

1 reviews | Active since Oct 2013

04 Feb 2025, 18:20

********** customer service

I lodged a *** this was on the first week of January 2025. I recieved an email from my advisor that claim has been approved and I should expect payment in 2 to 3 working days. It's 4 weeks later no payment recieved, numerous emails and chats sent requesting an update and no one bothers to reply to my emails/chats.

0
Replies (2)
1st for Women
1st for Women's reply04 Feb 2025, 18:24
Official
Good day Sibulele

We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 

The First for Women Team
sM
sibulele M's update06 Feb 2025, 14:16
Reviewer Update
Good day

I still have not received any feedback.