AN
Alida N
1 reviews | Active since Apr 2020
27 Apr 2020, 17:39
Customer service
Dont know why we joined a month after submitting our claim after a flood went through our house and yet I still have to phone then to find out what's happening to the claim never got mail to corespond to what's happening
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Replies (2)
1st for Women's replyOfficial
27 Apr 2020, 20:33Hi Alida
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The 1st For Women Team
1st for Women's reply27 Apr 2020, 20:33
Official
Hi Alida
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The 1st For Women Team
1st for Women's replyOfficial
30 Apr 2020, 13:05Hi Alida
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for woman Team.
The 1st for woman Team.
1st for Women's reply30 Apr 2020, 13:05
Official
Hi Alida
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for woman Team.
The 1st for woman Team.