lM
ludwe M
1 reviews | Active since Dec 2014
28 Dec 2023, 09:13
********* Conduct
I have tyre & rim cover with 1st for women. I just discovered that 1st for women has been mishandling my account by making unfounded debits. My premium is supposed to be R298 in November they debited that R298 plus an editional R447 4days later. 27 Dec they debit R745. When I call them, they're telling me it's an error and I need to wait 5 working days for the refund. So these guys can help themselves to our money as they please and we must wait..I'm livid
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1st for Women's replyOfficial
28 Dec 2023, 09:27Good day
ludwe Mdingi
We are disappointed to hear about your service experience.
ludwe Mdingi
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply28 Dec 2023, 09:27
Official
Good day
ludwe Mdingi
We are disappointed to hear about your service experience.
ludwe Mdingi
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team