TC
Tracey C
1 reviews | Active since Dec 2021
19 Jan 2024, 15:44
Complaint
Overall not bad, but if you cancel your premium mid month they don’t refund the balance of the premium, without proof of new insurance. If you decide not to insure at all they cancel with immediate effect, but take the premium for the month. Absolutely ridiculous. No other insurance company does that.
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Replies (1)
1st for Women's replyOfficial
19 Jan 2024, 15:57Good day
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply19 Jan 2024, 15:57
Official
Good day
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team