DN
Dikeledi N

1 reviews | Active since Sept 2023

11 Sept 2023, 17:30

Complain

I took insurance with this company thinking is the best I got into an accident on the 26/08/2023 then they took my car to assessment after so many days of assessment they rejected my claim reason is regular driver not declared I am not happy what I want from them is to refund me all my premiums I will find the best insurance that will help me because I am the owner of this car I am the one paying for insurance so I don't understand the reason for decline I hope I get help ASAP as I am not happy at all the bad service from 1st for women I won't even recommend this insurance to anyone .after they took my car for assessment and they return it damage worse than before with some parts missing I am not happy at all I need all my premiums and the missing parts from my car

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Replies (1)
1st for Women
1st for Women's reply11 Sept 2023, 17:32
Official
Hi Dikeledi, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards, 

The 1st for Women Team