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Tracy-Lee Tracyvdv

1 reviews | Active since Sept 2022

23 Oct 2024, 13:28

Company struggles to data capture correctly

I was denied a claim because they made my secondary driver the primary driver of the vehicle. After calling and emailing for them to update it, I find out today that they have now made him the policy holder! Lol, does it get funnier than that?

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Replies (1)
1st for Women
1st for Women's reply23 Oct 2024, 13:30
Official
Good day Tracy-Lee,

Kindly note, we acknowledge receipt of complaint, and will arrange for the relevant department to be in contact with you,

Kind Regards
The 1st for Women Team