1 reviews | Active since Jul 2016
Cliam not Finalized
<p>Please advise on the Standard Turnaround time in respect of claim Finalization</p> <p> </p> <p>I have been waiting for Three weeks for Finalisation and am yet to receive outcome regarding my claim...</p> <p> </p> <p>Last feedback I received is that I would get feedback again the 08th ,this was after You had the vehicle for two weeks,</p> <p> Vehicle was inspected already the 15th June.</p> <p>Received feedback again..nothing next feedback the 14th July</p> <p> </p> <p>Really we cannot still be waiting on feedback from a third party.</p> <p> </p> <p>I have been without a vehicle for more than 3 weeks now and I am beginning to feel a bit frustrated.</p> <p> </p> <p>Urgent Feedback is needed in the above matter.</p> <p> </p> <p> </p>
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated this matter to the Claims manager to investigate the delay in getting this claim finalised.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
Apologies for the inconvenience caused.
Kind Regards
The first For Women Team
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated this matter to the Claims manager to investigate the delay in getting this claim finalised.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
Apologies for the inconvenience caused.
Kind Regards
The first For Women Team
