mP
matiisetso P

1 reviews | Active since Nov 2014

23 Mar 2016, 17:08

Claims

Dear helopeter<br> <br> I have a home and house hold insurance with 1st for woman. I call almost everyday to check what delaying them . I submited two claims but only one was athorised and they never called me to inform me i.had go call.them myself. Last i told them i dont have proof of purchase for some of the items and still nothing. Am sitting inside a house with no TV,microoven ,Music system what is taking them so long.They don't even call ae<br>

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Replies (1)
1st for Women
1st for Women's reply24 Mar 2016, 15:37
Official
Hello tinza27,

Thank you for bringing this matter to our attention.

We confirm that the customer relations specialist has attempted to reach you telephonically, with no success.

The matter has in the interim been escalated to the relevant claims team manager for further assistance.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team