SM
Seipati M
1 reviews | Active since Jan 2014
12 Aug 2015, 14:51
claims
Firstly i would like to give Mohamed a very big compliment for his good work , he is the only person that was able to assist me.<br> <br> I have been calling for a re booking to a place closer to were i stay for my car to get fixed , and every time i call im told the assessor is currently still busy with it, until a lady told me that the only person that lodged with the assessor was Mohamed.<br> <br> This is frustrating as i am a loyal first for woman client and i have never had problem , my claim took over 3 weeks to be finilised and still i cant change the were i want my car to be fixed.<br> <br> <br>
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1st for Women's replyOfficial
13 Aug 2015, 11:19Hello smasango,
Thank you for the compliment for Mohamed. We are so sorry about your bitter sweet experience.
As discussed with our Customer Relation Specialist, please accept our humble apologies for the inconvenience caused. As agreed, the assessment will be booked for you in a area that suite you best and you will be contacted shortly by the relevant claims consultant to book a time and date that will be convenient for you.
We will gladly convey your feedback to Mahomed, we are sure he will appreciate your positive feedback and we do invite you to contact our Customer Relation Specialist should you require further assistance.
Regards,
The First for Women Team.
Thank you for the compliment for Mohamed. We are so sorry about your bitter sweet experience.
As discussed with our Customer Relation Specialist, please accept our humble apologies for the inconvenience caused. As agreed, the assessment will be booked for you in a area that suite you best and you will be contacted shortly by the relevant claims consultant to book a time and date that will be convenient for you.
We will gladly convey your feedback to Mahomed, we are sure he will appreciate your positive feedback and we do invite you to contact our Customer Relation Specialist should you require further assistance.
Regards,
The First for Women Team.
1st for Women's reply13 Aug 2015, 11:19
Official
Hello smasango,
Thank you for the compliment for Mohamed. We are so sorry about your bitter sweet experience.
As discussed with our Customer Relation Specialist, please accept our humble apologies for the inconvenience caused. As agreed, the assessment will be booked for you in a area that suite you best and you will be contacted shortly by the relevant claims consultant to book a time and date that will be convenient for you.
We will gladly convey your feedback to Mahomed, we are sure he will appreciate your positive feedback and we do invite you to contact our Customer Relation Specialist should you require further assistance.
Regards,
The First for Women Team.
Thank you for the compliment for Mohamed. We are so sorry about your bitter sweet experience.
As discussed with our Customer Relation Specialist, please accept our humble apologies for the inconvenience caused. As agreed, the assessment will be booked for you in a area that suite you best and you will be contacted shortly by the relevant claims consultant to book a time and date that will be convenient for you.
We will gladly convey your feedback to Mahomed, we are sure he will appreciate your positive feedback and we do invite you to contact our Customer Relation Specialist should you require further assistance.
Regards,
The First for Women Team.