claim query

<p>hi. i logged a claim with you guys for than a week ago. and i was told that i needed to provide a copy of my previous invoice for the same kind of claim. i called and told you guys that i cant find the invoice i have turfed it because in all honesty - who thinks they will need to claim for other keys and locks within 6 months. anyways ive been trying to get a hold of this company that did the installation . and it's a week later. but to no avail. i know that what are the chances that twice in 1 year i will claim for the same thing. also without saying that i haven't claimed in all the years i've been with you guys. You guys dont hesistate to take your premiums - is there anything else i can provide ie an affadvit or something. coz in the meantime i cant drive my car. So meeting me halfway would be very much appreciated.</p>