FT
Florence T
1 reviews | Active since Mar 2009
30 Oct 2015, 21:44
claim not settled
In December 2013 I claimed for hail damage which was never paid, I did few follow ups but to no luck, until I repair my car as its the my only better mode of transport. One day I phoned insurance to update my details after which I received updated documents only to find that of the claims I made in the past 2 years there is a hail damage claim of 24 000.00.I wish to know where the claim was made, as I've never received anything for that claim or ever been referred to any garage to repair my car.I'
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1st for Women's replyOfficial
03 Nov 2015, 12:47Hello Fllorentine,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and discussed the matter.
We hope that the explanation provided some clarity and trust that a resolution will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and discussed the matter.
We hope that the explanation provided some clarity and trust that a resolution will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply03 Nov 2015, 12:47
Official
Hello Fllorentine,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and discussed the matter.
We hope that the explanation provided some clarity and trust that a resolution will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, and discussed the matter.
We hope that the explanation provided some clarity and trust that a resolution will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team