claim not finalised

Item: 1st for Women
Rating: 2
Author: elrick K

I reported a claim for the tripping of my electricity in my house on the 23/02/2016. Since the 23rd I am still waiting for an assessor to come and do an an assessment of the damage. Today is the 10th of March 2016. My fridge just gave in on the 9th of March 2016 because of the constant tripping of the electricity.

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Replies (1)

1st for Women's replyOfficial

14 Mar 2016, 09:21

Hello elrickk,

Thank you for bringing this matter to our attention.

We have in the interim escalated the matter to the customer relations team as well as the claims manager.

We acknowledge the frustration due to the delays incurred. We assure you that the matter is being prioritised and feedback will follow shortly.

Please accept our apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team

1st for Women's reply14 Mar 2016, 09:21

Official